Data Deletion

How to request deletion

Send a request to hello@bodhari.com from the email address associated with the connected Meta Business Portfolio, identifying the Business Portfolio, Page, ad account, or WhatsApp Business Account you want disconnected. BMAI is operated directly by its Founder; requests are reviewed and actioned personally rather than through an automated self-service flow.

What happens when a connection is removed

The stored Meta access credential for that connection is revoked and can no longer be used to call Meta's APIs. Any pending, approved, or claimed approval requests tied to that connection are revoked rather than acted on. Future write actions on that connection are disabled immediately.

What is eligible for removal

The connection's stored Meta credential and its ability to authorize any further action. Once revoked, it cannot be used again — reconnecting requires a fresh authorization.

What is retained, and why

Audit logs, case and approval history, and monitoring or insight reports already generated are not deleted when a connection is removed. These records are the evidence trail Meta's own App Review and ongoing platform trust requirements depend on, and removing them would also remove the Founder's record of what BMAI did or did not do on a connected business's behalf. This matches BMAI's Privacy Policy data-retention section.

The real process, step by step

1. You email hello@bodhari.com identifying the connection. 2. The Founder confirms the request is legitimate and identifies the correct connection record. 3. The connection's credential is revoked and its write permissions disabled. 4. Pending approvals on that connection are marked revoked. 5. You receive an email confirming the disconnection is complete.

Expected timeframe

There is no automated pipeline, so no fixed service-level timeframe is published here. Requests are handled directly by the Founder as they arrive.

Confirmation

You will receive a direct email reply once the connection has been disconnected and its credential revoked.

Revoking Meta access directly

You can also remove BMAI's access at any time from within Meta's own Business Settings, independent of contacting BMAI: in Meta Business Suite, go to Business Settings → Integrations → connected apps, find the app BMAI was authorized under, and remove it. This immediately invalidates the credential from Meta's side regardless of BMAI's own records.

Contact

Questions about this process can be sent to hello@bodhari.com. See also the Privacy Policy.